Register categories and settings

Manage the categories used for incidents, risks, complaints and compliments, and who can use the register.

Who can use it: care-home managers and administrators.

Where to find it

Open Settings → Register, or Manage categories on Incidents & Risk or Complaints & Compliments.

Choose the record type (for example incident / accident, risk, safeguarding, complaint, compliment).
Review its categories — built-in ones are marked Default. Type a new category name and press Add category, or rename, archive or restore categories.
Choose whether a category is provider-wide or specific to this home.
Under Access control, decide which roles can open the full register; everyone else uses the Report / Feedback form.

Archived categories keep any existing entries that used them (still readable) but are no longer selectable for new entries.