trine Help

Billing and subscription information

See your care home's plan, payment method and plan options.

Who can use it: care-home managers and provider administrators.

Where to find it

Open Settings → Billing (or the provider settings for provider-level billing).

Billing & Subscription: the home's current plan, payment method and plan options

What to expect

  • Trine is priced per care home, per month. Each home you register has its own plan, trial and invoices.
  • Current status shows the home's plan (Starter, Professional or Enterprise) and its state.
  • Payment method shows how the home pays; homes covered by a provider Enterprise agreement need no card.
  • Plan options lets you compare plans.
  • A new home starts with a free trial.

Important

Online billing isn't switched on yet: you can review your plan here, and no charge is made in the app until it is. When it is, you'll be given notice before any price change.

Related: Care home settings: overview · Provider settings

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Need more help? Email [email protected].