trine Help

Care home details and CQC data

Keep your home's name, address and CQC location details up to date.

Who can use it: care-home managers and administrators.

Where to find it

Open Settings → Care home.

Care home settings: the home's details, with fields locked to CQC data and the Override CQC data and Sync with CQC buttons

How to

  1. Review the home's name, address, region, postcode, phone and email.
  2. Add or update the CQC Location ID so the home's external CQC profile and rating can be shown.
  3. Fields that come from CQC are locked. Use Sync with CQC to refresh them, or Override CQC data to edit them yourself.
  4. Upload the home's logo — it appears on letters and PDF exports.
  5. Save your changes.

What to expect

The dashboard identity card, letters and reports use these details. A valid CQC location ID lets Trine display the home's current rating; without one, the dashboard shows "No CQC Location ID on file".

Related: Care home settings: overview · PDF exports

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Need more help? Email [email protected].