Daily operations
The day-to-day logs, checks, events and meetings a home runs.
Action PlansTrack the concrete follow-up actions your home has chosen to manage, in one place.Routine checksRecord the recurring operational logs your home completes on a schedule.Incidents and riskLog incidents, accidents, safeguarding concerns and risks, then investigate and close them.Complaints and complimentsA focused view of complaints and compliments, with the same workflow as the register.Reporting a concern or feedbackHow any staff member — or a visitor with the QR code — can submit a report, concern or compliment.Organisation logA dated record of your dealings with outside organisations — calls, emails, letters and meetings — with outcomes and evidence.ContractorsKeep a register of the external supplier organisations your home relies on and their documents.Meetings and governanceRecord management, staff and residents/relatives meetings, file signed minutes, and follow up agreed actions.SurveysRun staff, resident and relative experience surveys and see the results.Residents and roomsManage residents, their rooms and dated allocations, and see occupancy and revenue at a glance.