What's new

Reading and filing documents is easier.

• Zoom, turn sideways scans the right way up (a whole document or a single page), expand the viewer or go full screen.
• Save a turn so a document opens the right way for everyone, and download it turned or as the original.
• Attach several files to an interview at once; corrections to a finalised interview are kept as versions.
• References stay confidential: candidates add their referees but never see a reference or whether it has come back.

Learn more: Viewing documents · Recruitment and onboarding

Your dashboard now shows how many actions have all their evidence in place.

• A new Compliant actions figure, with a click-through to exactly what's still missing.
• Let trusted staff (Administrators by default) choose where a readiness requirement's evidence is tracked, without making them a manager.
• Groundwork for the upcoming Trine mobile app.

Learn more: Readiness

We've made staff records safer to keep and easier to trust.

• Capture an emergency contact (next of kin) during onboarding — it carries straight to the staff profile when a candidate is promoted.
• Delete a document by mistake? It's recoverable, with a full document history behind every record.
• A clearer professional-registration section for nurses, with certificates kept together.
• Online forms that have been checked become view-only, so approved details can't be changed by accident.

Learn more: Recruitment

We've launched a brand-new Help Centre — a searchable, screenshot-led guide to running CQC compliance and care operations in Trine.

• Searchable, screenshot-led guides for every part of Trine.
• Full-text search across every article.
• Clear screenshots you can click to enlarge.

Find it any time from the Help menu, or at /help.

Learn more: Find your way around Trine

Trine now points you straight to whatever needs attention.

• In-app markers across every module show exactly which menu, tab or row to look at.
• See at a glance where action is needed, without hunting through screens.
• Audit due and overdue reminders keep scheduled checks on track.

Run experience surveys and see the results in one place.

• Build a campaign from a template and choose its audience — staff, residents or relatives.
• Recipients complete a no-login form by email link or printable QR code, anonymously or named.
• Review response rates, per-question agreement and trends over time.

Available on Professional and Enterprise.

Learn more: Surveys

Manage the emails Trine sends from one place.

• One hub for offers, reference requests, reminders and more.
• Edit the wording once and reuse it everywhere it's sent.
• Keep a consistent tone across every message from your home.

Learn more: Email templates

Keep your compliance evidence current with far less effort.

• A clear coverage view shows how well each area is evidenced.
• A record-level renewal queue lists exactly what's expiring and when.
• Find and refresh expiring evidence in a few clicks.

Learn more: Evidence Health

Log and learn from feedback in one combined register.

• Record complaints and compliments together, with attachments on each entry.
• Trend reporting and PDF/CSV export for reviews and inspections.
• A public, no-login QR intake form so residents and relatives can submit feedback directly.

Learn more: Complaints & compliments

Keep everyone working in your home accounted for.

• Track agency organisations and their individual workers.
• Record external contractor companies with their documents.
• Monitor document expiry and background-check status at a glance.

Learn more: Contractors